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Photo by Michael Dobbs - Woodborough Web

Nottingham North and East Clinical Commissioning Group launches patient engagement campaign to get patient feedback about extended hours and seven day services

Patients are being encouraged to share their views on plans to work towards offering extended access to GP services, seven days a week.
This Summer, Nottingham North and East Clinical Commissioning Group (which mainly covers Gedling Borough, Hucknall and Eastwood) is conducting an eight-week engagement campaign to get as many local people’s views as possible to help them plan seven days services across the area.
In line with NHS England’s ‘General Practice Forward View’, published in April 2016, the CCG is working towards implementing extended hours and seven day local GP services across the Nottingham North and East area during 2018/19.
Racheal Rees, Head of Primary Care, Nottingham North and East says: “Our services must change in line with NHS England guidelines, which say that local seven-day access to GP services must be in place by 2020.
“To support the CCG and the GP Practices to deliver on seven-day services, we need to find out what people want and need. For example, is evening opening more important than early morning? Is Saturday morning preferable to a Saturday afternoon?
“We want to a design a service where patients are seen in the right place, at the right time and by the right people. But in order to do that, and to create a service that works for our communities, we need to get their views.”
Patients can pick up and post a survey at their local GP Practice or fill in the survey online HERE . They also have the option of calling our Patient Experience Team to fill it in over the phone on 0800 028 3693 (choose option two)
The survey runs until Monday 21 August.